📱 Mobile plans

Mobile Plans in Germany: A Practical Guide for New Moroccans

By the GoGermany Editorial Team · 2026-04-29

Choose between Vodafone, Telekom, and O2 based on your needs; learn about pricing, contracts, and required documents.

Choosing Your First SIM Card: Practical Steps

When you arrive in Germany, you need a SIM card right away. Your first option is to buy a prepaid card from a grocery store or train station — minimal documentation required. But if you're staying longer than a month, an annual contract is cheaper and more stable.

The Three Major Operators

Telekom (Deutsche Telekom)

• Strongest and fastest network in rural areas
• Annual contract: €30–€50 per month (10 GB data)
• Website: www.telekom.de
• Activation time: 1–3 business days

Vodafone

• Widespread in major cities, competitive pricing
• Annual contract: €25–€45 (10–15 GB)
• Website: www.vodafone.de
• Activation time: usually 1 day

O2 (Telefónica)

• Most affordable, ideal for light data users
• Annual contract: €20–€35 (8–12 GB)
• Website: www.o2online.de
• Activation time: 1–2 days

Required Documents

When signing up (online or in-store), you'll need:

1. Passport or ID card (digital copy sufficient online)
2. Residential address in Germany — even if temporary with a friend
3. Temporary phone number (hotel or host number works)
4. Bank details for monthly payments (German current account IBAN)

If you don't have a bank account yet, opening one with N26 or DKB takes 10–15 minutes online and your card arrives within 5 days.

Additional Charges and Key Concepts

International Calls

• Calls to Morocco: €0.29–€0.49 per minute with most operators
• International SMS: €0.19–€0.29 per message
• Best solution: Use WhatsApp or Telegram (data only)

Extra Data

• If your data runs out before month-end, additional packages cost €5–€10 for 5 GB
• Most operators offer "throttling" (speed reduction) instead of cutting you off

Online vs. In-Store Contracts

Practical Tips

• Start with Prepaid if unsure about your stay length; you can upgrade later
• Compare on sites like check24.de — they show the best current deals
• Avoid long contracts initially; most German contracts are two years
• Save your SIM number immediately — you'll need it for banking apps and job applications

Cancellation and Switching Providers

To switch providers, send a written request (regular mail or certified email) 6 weeks before your contract ends. Don't forget to request a porting number (Portierungsnummer) to transfer your number to another operator.

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Frequently Asked Questions

Q: Can I switch providers after one month?

A: No — standard contracts are two years. However, Prepaid cards (like Blau.de or Congstar) have no commitment. Switch to Prepaid now and wait out your contract if unsatisfied.

Q: How much does roaming cost?

A: Within the EU: roughly the same rate. Outside it (Morocco, for example): €5–€10 for 500 MB. Use public WiFi or buy a local card there.

Q: What if I lose my SIM or phone?

A: Contact your provider immediately (emergency number is free). They'll deactivate the card and send you a replacement with the same number within 3–5 days (about €15 replacement fee).

Q: Do I need a formal written contract?

A: Yes — keep the email or first invoice. Providers send the full contract and terms by mail within 10 days. Keep it for at least two years for tax and dispute purposes.

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